Ruddle

 

Lisa Philp RDH, President, Transitions Group
“Communication Toolbelt for Today’s Dental Team”

Sponsored by

Benco

Open to Doctors and Staff
Wednesday, April 22, 2015 8:30 am to 2 pm

5 CEUs

To be held at the Pines Manor in Edison, NJ
7:30am - 8:30am Registration and Full Breakfast (Sponsored by Benco)
8:30am - 10:45am Lecture
10:45am - 11:30am Coffee Break (Sponsored by Benco)
11:30am - 2:00pm Lecture

Lisa Philp

 

Lisa Philp is the President of Transitions Group North America, a full service coaching company for dentistry. She graduated from East Tennessee State University as a Registered Dental Hygienist in 1987. Her career began with clinical hygiene in United States and Canada to the creation of a periodontal disease management program in which she coached thousands of dental professionals. She is currently a leader, author, and coach and highly sought after North American speaker.
Lisa is committed to being an eternal student in the areas of personal growth, leadership, change management, human capital potential, adult learning, advanced training techniques and communication skills. Her mission is to make dentistry simple and fun, allowing dental professionals to achieve personal and professional fulfillment in the workplace.

About the course


Dentistry is a human capital people business that requires continual learning to attract, retain and nurture the relationship aspect of patient interactions. Research shows that 85% of our success is directly related to our ability to understand, connect and communicate with people. How you connect, speak and convey your messages, combined with how well you receive other’s messages, determines the level of patient loyalty, retention, new patient growth and case acceptance. These tools will rejuvenate and inspire you to embrace and simplify the art of influence for immediate results in achieving what you want and deserve. Participants will learn:
• Art and Science of people skills
• Team member’s role in communication
• Key words and phrases that have immediate impact
• The impact of inflection and tone in our messages
• Laws of communication and value of listening
• Power of body language in our interactions

Registration Fees


Dentists:
MCDS Members/Residents:...................... $75 / $100 ea*
ADA Members (other than MCDS Members)..........$100 / $125 ea*
ADA Non-Members:...............................$150 / $175 ea*
Staff (non-dentists):
MCDS: ............................................$65 per staff member
All other ADA: ..............................$80 per staff member
ADA Non-Members: ...................$100 per staff member
Total Enclosed: $_________
* Early/Late registration cutoff date: March 1, 2015

Online Registration is now closed. Please click the PDF icon to download a registration form and register/pay on site: download